Jo W
Google Reviews
We are very pleased with PLB as many aspects from first touch point till completion of transaction has way exceeded ourexpectation. When I first sent my interest with PLB, they immediately contacted me the next day. They have provided very good service and prompt responsiveness all the way.
For a normal hdb transaction, we did not expect to have 2 agents (who turned friends), Charline Wong & Felicia Neo working on it. We are very appreciative of their effort they went the extra mile to even help me to clean my up place and move furniture for the video tour, as well as assisted me with my multiple queries and house viewings throughout the few mths with them.
Charline is very efficient and prompt in her response always (sometimes as fast as responding within the same minute that I texted!) She went with us on a lot of viewings and proactively gave us updates whenever she receive it. Felicia advised on the strategy to negotiate on the transactions and also, answered our difficult questions very well.
In addition, we are also very thankful for a 3rd agent, Cheryl Loh who came in to help me sell my house. This really impressed me as it shows the great teamwork that PLB staff have. Cheryl is very knowledgeable and shared a lot of insights with us.
Thanks so much to the 3 of you! We are sincerely very blessed to have you guys! Strongly recommended PLB to others and especially, Charline, Felicia & Cheryl who made our experience such a happy and smooth one! Kudos to you 3!! :)